Freight Solution Experts
Cross Dock Fix – Your Nationwide Freight Solution Team
Cross Dock Fix was born out of a simple realization: in the world of trucking, things go wrong – and when they do, someone has to fix them, fast. We are that “fix” – a dedicated team of logistics problem-solvers who come to the rescue when freight is in trouble. Our company’s mission is straightforward: keep trucks moving and deliveries on track, no matter what hurdles appear.
Our Story & Mission
Cross Dock Fix was founded by logistics veterans who saw firsthand the chaos a shifted load or missed delivery can cause. We lived through the nightmare of learning about a problem with a load on the road and having to call disconnected sites for hours to find the right facility for a solution. Tired of seeing drivers stranded and brokers scrambling, our founders set out to build a service that could address those emergency needs quickly and reliably. What started as a local help operation has grown into a nationwide network of partner facilities and on-call crews. From our first load to today, our mission remains the same: to be the first call you make when a load issue threatens to derail your schedule. We’re passionate about the trucking industry – some of us have driven trucks, managed warehouses, or brokered freight – and we channel that experience into solutions for our clients. Every pallet we restack and every load we save is a win we celebrate, because it means someone’s hard work kept going down the road.
Coast-to-Coast Coverage, Local Touch
Though we operate across the country, we pride ourselves on a local approach in every region. From the busy ports of Los Angeles and Houston to the freight corridors of Atlanta and Chicago, Cross Dock Fix has boots on the ground ready to help. We’ve curated a network of trusted warehouses, cross-docks, and field teams in key logistics hubs throughout the USA. This coast-to-coast presence means when you call us, we’re able to dispatch help within arm’s reach of your problem – often within a half hour drive or less. We know the local regulations, the nearest truck stops, and the fastest routes to reach you. That local knowledge, backed by a national network, ensures you get the same prompt, professional service wherever you need it.
Anywhere. Anytime. Any load.
Values
At Cross Dock Fix, we focused on building a team of seasoned logistics professionals – warehouse managers, freight coordinators, and problem-solvers. Every team member is taught to share a common mindset: Do your best to help a load get from A to B as if it was your own. We operate with a few core values in mind:
Speed and Quality
We hustle when urgency calls. Your freight’s well-being and on-time delivery are our twin priorities. We move fast — but never cut corners.
Communication
In a crisis, communication is comfort. You’ll get real-time updates: when we dispatch, when in progress, and when the job is complete.
Integrity
We do things the right way. From honest quotes to professional handling — even for rejected freight — we operate with full transparency.
Customer-Centric
Whether it’s 5 pallets or 20, we treat every call like it matters. Our team listens, responds fast, and delivers with full focus.
Resourceful Solutions
Not all problems require a complex solution. We solve each issue with your budget and urgent needs in mind.
Why Choose Cross Dock Fix?
Simply put: speed, reliability, and empathy. We’ve handled countless load recoveries and have seen the curveballs this industry can throw. When you work with us, you’re tapping into a wealth of know-how. We’re also compliant with industry standards, so you can trust that your freight (and your reputation) are in good hands.
Beyond the technical qualifications, customers often tell us what they appreciate most is our understanding. We know a trucking emergency is stressful and costly – that’s why when you call Cross Dock Fix, you’ll hear a calm, confident voice ready to help. We don’t just dispatch a service; we partner with you in that critical moment to ensure a successful outcome.
Cross Dock Fix isn’t a faceless corporation; we’re a tight-knit team that cares about the trucking community. This is a company centered around human understanding required to fix your freight. We are more than just a chatbot response to a service form. We’re the folks you can rely on late in the evening when no one else picks up, or on a Sunday when others are closed. We measure our success by your truck’s wheels turning again and your load delivered. That’s the commitment we make to every client: we fix the issue, you keep moving.
Thank you for trusting us when it matters most – we won’t let you down.
